Mystery Food Critics South Africa

Professional mystery diners providing authentic restaurant reviews and service evaluations. Let us help you discover what your customers really experience.

Mystery Critics SA Professional

Our Services

Comprehensive restaurant evaluation services to help you excel

Service Evaluation

Once-off detailed assessment of staff performance, hospitality standards, and operational efficiency.

R3,500
Staff Assessment Operational Review

Mystery Dining & Food Quality Review

Professional critics visit your restaurant incognito to provide authentic customer experience feedback and expert evaluation of food presentation, taste, consistency, and portion standards.

R2,500

Training & Development

Comprehensive hospitality staff training for front and back of house, management and staff development.

Contact for Inquiry
Front of House Back of House Management

About Mystery Critics SA

We're passionate about helping South African restaurants excel by providing authentic, professional feedback that helps you see your business through your customers' eyes.

Our team of experienced food critics and hospitality professionals understand the unique challenges of the South African restaurant industry and provide culturally relevant insights.

500+ Restaurants Evaluated
98% Client Satisfaction
20+ Years Experience
1

Contact Us

Discuss your restaurant's needs

2

Mystery Visit

Professional critics visit incognito

3

Detailed Report

Receive actionable feedback

Get Started Today

Ready to improve your restaurant's service? Contact us for a consultation.

Phone

+27 71 442 7903

Email

info@mysterycriticssa.co.za

Location

Helderberg Area, Western Cape

Somerset West, Gordons Bay & Strand

Business Hours

Mon-Fri: 8:00 AM - 6:00 PM